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Don’t Automate the Process You Have. Redesign the Process You Need.
One of the most common mistakes businesses are making with AI is also one of the most predictable: they are taking the processes they already have and…
Sep 11
•
Andrew Rieser
The Technology Budget Has Changed. Most Companies Haven’t.
For years, companies have approached technology investments the same way:
Sep 3
•
Andrew Rieser
August 2026
Could an AI Agent Run Your Quote-to-Order Process Today?
There’s a simple question I think every company evaluating AI should ask:
Aug 27
•
Andrew Rieser
2
1
Alignment Breaks When Everyone Defines Success Differently
Every transformation starts with alignment.
Aug 21
•
Andrew Rieser
1
The Old System Felt Easier Because Everyone Knew the Workarounds
One of the hardest parts of transformation is separating what users feel from what is actually happening.
Aug 14
•
Andrew Rieser
The Messy Middle Is Where Transformation Is Won
Most transformation work starts with too much confidence.
Aug 7
•
Andrew Rieser
July 2026
The Sale Starts Before Sales Gets Involved
For a long time, manufacturers treated the first sales conversation as the beginning of the buying process.
Jul 30
•
Andrew Rieser
1
Engineer-to-Order Doesn’t Have to Feel Like Custom Work
The Experience Is the Differentiator
Jul 23
•
Andrew Rieser
2
Your Operating Model Is the Product Now
Enterprise software has gone through several eras.
Jul 17
•
Andrew Rieser
Your Revenue Process Is Not Ready for Agents Yet
AI can accelerate lead-to-cash, but only when the workflow underneath it is clear enough to trust.
Jul 9
•
Andrew Rieser
Software Is Not Declining. Disconnected Work Is.
Enterprise software is entering a new phase.
Jul 2
•
Andrew Rieser
1
June 2026
When Seats Die, Your Quoting Engine Has to Grow Up
Earlier this year, roughly $285 billion in SaaS market value evaporated in about 48 hours.
Jun 18
•
Andrew Rieser
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