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The Search Query No Human Typed
A few weeks ago, I was looking through our Google Search Console data and noticed a group of searches that didn’t look like searches at all.
Oct 14
•
Andrew Rieser
We Have AI Assistants. Where Are the AI Employees?
AI assistants are getting noticeably better.
Oct 9
•
Andrew Rieser
The Handcuffs We Built Ourselves
Your people already know where the waste is. They’re waiting for permission.
Oct 2
•
Andrew Rieser
September 2026
Nobody Is Saying No
The hardest part of every transformation project right now isn’t the work. It’s the yes.
Sep 24
•
Andrew Rieser
Machines Handle the Normal. People Handle the Exceptions.
One of the biggest shifts AI may bring to business processes is not replacing people.
Sep 17
•
Andrew Rieser
Don’t Automate the Process You Have. Redesign the Process You Need.
One of the most common mistakes businesses are making with AI is also one of the most predictable: they are taking the processes they already have and…
Sep 11
•
Andrew Rieser
The Technology Budget Has Changed. Most Companies Haven’t.
For years, companies have approached technology investments the same way:
Sep 3
•
Andrew Rieser
August 2026
Could an AI Agent Run Your Quote-to-Order Process Today?
There’s a simple question I think every company evaluating AI should ask:
Aug 27
•
Andrew Rieser
2
1
Alignment Breaks When Everyone Defines Success Differently
Every transformation starts with alignment.
Aug 21
•
Andrew Rieser
1
The Old System Felt Easier Because Everyone Knew the Workarounds
One of the hardest parts of transformation is separating what users feel from what is actually happening.
Aug 14
•
Andrew Rieser
The Messy Middle Is Where Transformation Is Won
Most transformation work starts with too much confidence.
Aug 7
•
Andrew Rieser
July 2026
The Sale Starts Before Sales Gets Involved
For a long time, manufacturers treated the first sales conversation as the beginning of the buying process.
Jul 30
•
Andrew Rieser
1
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