Trailblazing AI for Manufacturing

From Web Lead to BOM: Rethinking Engineer-to-Order

Visualization Is Becoming the Front Door

8 hrs ago • Andrew Rieser

AI Isn’t Replacing Your Systems. It’s Changing What They’re For.

Fewer people will use them. The people who design them will need to think about them more than ever.

Nov 5 • Andrew Rieser

October 2026

The Engagement Layer Has Changed

For years, CRM was positioned as the system of engagement.

Oct 29 • Andrew Rieser

The Coordination Tax Hiding Inside Your Business

A few months ago I wrote about the “messy middle” of transformation — the point where clean process maps meet the reality of approvals, exceptions…

Oct 22 • Andrew Rieser

The Search Query No Human Typed

A few weeks ago, I was looking through our Google Search Console data and noticed a group of searches that didn’t look like searches at all.

Oct 14 • Andrew Rieser

We Have AI Assistants. Where Are the AI Employees?

AI assistants are getting noticeably better.

Oct 9 • Andrew Rieser

The Handcuffs We Built Ourselves

Your people already know where the waste is. They’re waiting for permission.

Oct 2 • Andrew Rieser

September 2026

Nobody Is Saying No

The hardest part of every transformation project right now isn’t the work. It’s the yes.

Sep 24 • Andrew Rieser

Machines Handle the Normal. People Handle the Exceptions.

One of the biggest shifts AI may bring to business processes is not replacing people.

Sep 17 • Andrew Rieser

Don’t Automate the Process You Have. Redesign the Process You Need.

One of the most common mistakes businesses are making with AI is also one of the most predictable: they are taking the processes they already have and…

Sep 11 • Andrew Rieser

The Technology Budget Has Changed. Most Companies Haven’t.

For years, companies have approached technology investments the same way:

Sep 3 • Andrew Rieser

August 2026

Could an AI Agent Run Your Quote-to-Order Process Today?

There’s a simple question I think every company evaluating AI should ask:

Aug 27 • Andrew Rieser

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